Welcome to Ruzaa BD! We strive to provide you with a seamless shopping experience, including reliable shipping and prompt delivery of your fashion items. Below you’ll find all the information you need regarding shipping methods, delivery times, and related policies.
Shipping Methods:
Standard Shipping: Our standard shipping option ensures your order reaches you within 5-7 business days from the date of dispatch. This method is available for all destinations within our shipping network.
Express Shipping: Need your fashion items urgently? Opt for our express shipping option to receive your order within 2-3 business days from the date of dispatch. Please note that additional charges may apply for this service.
Shipping Fees:
Shipping fees are calculated based on the weight of your order, the selected shipping method, and your delivery address. You can view the applicable shipping fees during the checkout process before making your payment.
Order Processing:
Once your order is placed and payment is confirmed, our team works diligently to process and dispatch your items as quickly as possible. Orders are typically processed within 1-2 business days, excluding weekends and public holidays.
Tracking Your Order:
Upon dispatch, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date. Alternatively, you can track your order directly through our website by visiting the “Track Order” section and entering your order details.
Delivery Times:
Delivery times vary depending on your location and the selected shipping method:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
Please note that delivery times may be subject to delays due to unforeseen circumstances such as adverse weather conditions or public holidays.
Delivery Address:
Ensure that you provide accurate and complete delivery information during checkout to avoid any delays or issues with your order. We are not responsible for any delays or non-delivery caused by incorrect or incomplete address details provided by the customer.
International Shipping:
At this time, we only offer shipping within Bangladesh. We apologize for any inconvenience this may cause to our international customers and are working towards expanding our shipping network in the future.
If you have any further questions or require assistance regarding shipping and delivery, please don’t hesitate to contact our customer support team. We’re here to help!
Thank you for choosing Ruzaa BD for your fashion needs. Happy shopping!
